FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
The Senior Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications.
Participates in system requirements definition, testing, training, implementation, and support of enterprise wide business applications.
Solicits business requirements through interviews, workshops, and/or existing system documentation or procedures. Uses industry standard analysis techniques to uncover business requirements, such as journey mapping, data flow modeling, use-case analysis, and workflow analysis.
Documents the results of analysis activities using the appropriate templates and tools.
Makes recommendations regarding necessary changes on deliverables expected from other groups.
Works with other development groups to ensure an integrated business solution.
Assumes the responsibility of project manager for projects that are limited in scope and are, generally, modifications to an existing application.
Demonstrates a clear understanding of FM's business and business processes.
Bachelor’s degree required.
4+ years of general business analysis experience.
Strong knowledge of techniques and tools utilized in functional design, data analysis, and data flow diagramming.
Experience gathering requirements, functional design, and working with business processes.
Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation.
Proven ability to multi-task and establish priorities.
Excellent interpersonal, oral/written communication and organizational skills.
Familiarity with Design Thinking methodology and processes a plus.
Excel and other MS Office applications.
Familiarity with tools such as Power BI and/or Tableau are a plus, but not a requirement.
Compensation, Grade, and Job Title will be determined based on qualifications, experience, and technical skillset.
The position is eligible to participate our comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, paid time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.