Sr Business Process Specialist

We currently have a fantastic opportunity for someone to join FM Science and Technology Europe as (Senior) Business Process Specialist for the Research Department reporting to the Research Director of Climate Risk & Resilience.

Overview

An exciting and interesting work environment awaits when you join a world-class research team dedicated to understanding and quantifying the impact of natural hazards and climate risks. FM is a market leader in commercial and industrial property insurance and loss prevention, providing more than one-third of FORTUNE 1000 companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art engineering and research.

Climate risk is an identified area with increasing challenges and risks in the next decades. To provide the best-in-class actionable science-based loss preparedness and prevention solutions to businesses, FM is making vast investments into climate research over the coming years, including the creation of the Science and Technology Center EMEA in Luxembourg, where the global climate risk & resilience research team is headquartered.

Team

You will be part of the growing FM Science and Technology Europe in Luxembourg and work with the local Research Director of Climate Risk & Resilience and her global team of scientists that are located across the U.S., Singapore and Luxembourg. The team develops hazard models and knowledge around flood, wind, severe convective storms, wildfire, etc., to assess current and future impact on our insured and prospect assets. You will report into the Research Director of Climate Risk & Resilience.

Role

Are you a curious and positive person, who enjoys keeping things running smoothly?

We are looking for our backbone of the Climate Risk & Resilience Research team who will be involved in a large variety of operational, administrative and impactful activities ensuring that the researchers can perform their scientific tasks with the upmost professionalism.

Responsibilities Include:

• Assist and organize schedules, travel bookings and process receipts/ invoices for the Research Director and support the international team where needed.
• Support a smooth operational running of the office location and lab facilities, including utilities, postal service, logistics, catering, etc
• Review and monitor the financial budget and administrative activities of the Research Area.
• Support the Department and Scientists in project management activities:
  • Participate in finding effective and (innovative) solutions to business needs identified by the Research Director to support key result areas such as monitoring and enabling team productivity and improving customer service.
  • Work with the team to support project structure, governance and management during development of products.
  • Responsible for being the Go-to person for existing and new research processes, procedures and technology introduced by FM, ensuring that Research Division business needs are satisfied before and after implementation.
  • Plan, prepare, carry out (moderate) and follow up on various strategic and agile workshops for the team.
• Support and participate in building the Market Intelligence for climate research by structuring the knowledge-base in terms of competitor analysis, market developments, regional storytelling.

Qualified candidates must have:

• A university degree or equivalent. The job title and level may be adjusted depending on qualifications and experience.
• 5+ years of transaction and processing experience.
• Proficiency in Microsoft Office Products with excellent mastery of Excel spreadsheets including pivot tables.
• Demonstrated project management abilities.
• An interest in scientific research.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Be curious to learn new things and investigate new ways of working.
• Fluent in in English and French (oral and written).

Desired Skills and Competency Areas

• Experience in moderating workshops using a multitude of moderation methods would be nice to have.
• Experience in Market Research activities.

If you are interested in being considered for this position, please apply via Job Postings within Career Center following the instructions https://jobs.fmglobalcareers.com