FIeld Engineering Assistant

Job ID
# Positions
Work Location
Works from an office location
Employee Type
Administrative - Other

Overview - External

The Customer Service Department has a position opening for a Field Engineering Assistant to be located in Frankfurt, Germany. The qualified candidate will report to the Manager Office Engineering & Training.


The  Assistant’s main responsibility is to manage the Impairment Process at our clients while developing trusting relationships with Field Engineers.


If you like working in a team, creating structure is one of your strength, you enjoy working with clients and remain calm and professional even in challenging situations or under time pressure, this is the right step in your career.


Responsibilities - External

    • Impairment Management
    • Contacting clients via phone and e-mail for impairment follow ups and precautions
    • Client training on FM Global RedTag Permit procedures
    • Managing and prioritizing large e-mail volumes
    • Data entry and maintenance

Qualifications - External

    • Some years of professional administrative experience are preferred
    • Fluency in German and English; Dutch language is a plus
    • Strong organizational skills, prioritization skills and customer orientation