Staff Adjuster

Job ID
# Positions
Work Location
Works from an office location
Employee Type

Overview - External

FM Global works to protect assets and minimize the potential for losses for our clients worldwide through a unique combination of engineering, underwriting and claims. We conduct hands-on research and deploy on-the-ground engineers to ensure our products and services remain the best available and directly support risk management processes and objectives.


As such, FM Global is a leading commercial and industrial property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. For over 175 years, clients have worked with FM Global to develop robust property insurance and engineering solutions to protect their business operations from equipment breakdown, fire, natural disasters and other types of property risk. We employ more than 5,100 employees worldwide, including 1,700 loss prevention engineers.

FM Global has an immediate opening for an Claims Adjuster in the Toronto office.

Responsibilities - External

This is a great opportunity for someone looking to further their career and experience in FM Global.


The successful candidate will be trained to investigate, triage, mitigate and manage large commercial property claims. They will be empowered to resolve and settle all assigned claims within the policy’s insuring agreement for AFM and FM Global. Included in duties will be managing experts and consultants from various technical areas including forensics, engineering, accounting and legal.


As experience develops this position also becomes integrated with the account team providing customized workshops, pre-loss preparation as well as policy and claims consulting.


Formalized training, including classroom, office and field based will be provided. Approximately 10% travel can be expected.  The requirements of this position provide suitable experience to qualify for Professional Engineering status in Ontario. 


Qualifications - External



Knowledge of FM Global and AFM is definite benefit. Strong communication and interpersonal skills are a must.  Being self-motivated, organized and a good planner are common traits of a successful candidate for this position.  With the aid of experts, the job will require the technical analysis of complex loss situations and an ability to comprehend their impact to the financial and operational impact to the insured.


The person should be analytical, results driven and possess superior communication skills. The candidate should be well organized and have an ability to plan and prioritize.  Knowledge of Excel and Word are also an advantage in this position.



Bachelor’s degree or equivalent in engineering or other applicable discipline.



Experience within another FM Global business segment or equivalent is preferred.