• Technical Training Specialist

    Location US-RI-Johnston
    Job ID
    # Positions
    Work Location
    Works from an office location
    Employee Type
  • Overview - External

    FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.


    Come join an energetic and innovative department that is helping to shape the future FM Global. Bring your enthusiasm and open mind and come make a difference in how we train our engineers. The Technical Training Specialist will be responsible for program managing CEP for boiler and machinery engineering classes as well as assisting with facilitation for CEP for facility hazard engineering classes. This role co-manages the Fundamentals of Engineering and UEU classes as well as assisting as needed with client training. You will work with people at all levels within FM Global and partner with training managers to develop sound training materials to meet the needs of the business. You will review workshops, analyze results, make recommendations for opportunities to improve the curricula and provide annual program summaries. You will facilitate at the Learning Center where new and experienced engineers are gaining confidence and competence using the active learning classroom and hands-on training in the SimZone labs.

    Responsibilities - External

    You will be responsible for the effectiveness of ongoing instructor-led training courses. This includes the learning that is expected to occur before the classroom training takes place as well as the learning and practice that is expected to take place after the classroom event. You will manage and maintain the workshop mentor onboarding and in-class participation.

    Program managers are responsible for:

    • The quality of learning materials, including their accuracy, relevancy and educational effectiveness.
    • Tracking changes to materials and other aspects of the training.
    • Scheduling and ensuring the quality of instructors.
    • Maintaining the course schedule.
    • Coordinate course communications including Learning Center Online with the learning coordinators. 
    •  Measurement, assessment and reporting of the quality and effectiveness of training.

    Qualifications - External

    Bachelor’s degree or equivalent experience.

    5+ years’ experience in a boiler and machinery engineering role at FM Global or in the training field. Training facilitation experience preferred.

    Good communication skills, both verbal and written

    • Ability to clearly communicate technical topics in a classroom setting
    • Strong interpersonal and teamwork skills