Claims Technical Assistant

Location DE-Frankfurt
Job ID
# Positions
Work Location
Works from an office location
Employee Type

Overview - External



The Claims department has a position opening for a Claims Technical Assistant to be located in Frankfurt, Germany. The qualified candidate will report to Karen Bachmann-May, Senior Claims Examiner.

The Claims Technical Assistant’s main responsibility is to provide the administrative and technical support in maintaining the loss adjustment inventory record of opened and closed losses while assisting adjusters with file management support.



Responsibilities - External

  • Distribution of adjustment correspondence to adjusters, supervisors, Home Office Claims, and Insured's
  • Inputting data into the financial systems, also preparation of claims payments and subrogation/salvage recoveries for the financial system, statutory reporting requirements and daily transaction reconciliation
  • Backing up CTAs in other offices
  • Records management
  • Generating reports as required by Senior Management or operation account teams enabling them to monitor contributions to Key Result Areas
  • Miscellaneous special projects

Qualifications - External

  • Vocational training (Berufsausbildung) and 3+ years of office experience supporting a work group
  • Strong organizational and numeric skills
  • Detailed and quality oriented along with analytical skills
  • Dedicated team player and excellent communication skills
  • Full Microsoft Office literacy
  • Fluent in both, German & English - written & oral