FM Global has embarked on a business technology transformation to accelerate the technology product development process through agile working principles. The goal: to create a more responsive, client-centric organization with high discipline and focus on delivering high valuable business technology solutions ("products") to both internal and external clients.
Agile is a simple concept. It involves building and delivering business technology products incrementally by focusing on the highest value features first. The product is continually enhanced over time with input from users. With agile, teams are highly collaborative, cross-functional and self-managing.
Most importantly, agile methodology can be learned. Although experience with this working model is preferable, it is not a requirement. Ideal candidates must have the business experience and specialized knowledge to lead the product development team along a path that maximizes value to the end user.
The Product Owner for the Marketing Journeys is a central role in an agile technology delivery organization. This individual owns the vision, development and delivery of business technology solutions (“products”) that both internal and external users encounter within this business area (a.k.a., “the journey”). These journeys include the key business activities of:
Current business technology systems in this area include Workamajig, Qualtrics, affiliatedfm.com, fmglobal.com, AFM Online, Globalport, Yammer, Britecove, Sitecore, PowerBI, Documentum, Exact Target, Learning Management System and Client Training Center. This individual is responsible for conducting research on user and business needs that can lead to new business technology products or valuable enhancements to current products in place. He/she will define the product vision and prioritize the product backlog, while maintaining the conceptual and technical integrity of the features or components that the team is responsible for.
The Product Owner
**This position requires 10-15% of international/domestic travel.**
Education and Experience: