Audit Report Analyst/ Customer Service Representative

Location US-MA-Norwood
Job ID
# Positions
Work Location
Works from an office location
Employee Type
Administrative - Other

Overview - External


FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities - External

Review and analyze external auditor reports resulting from audits conducted at manufacturing facilities. Independently pursue corrective actions and resolve issues with customers.   Prepare future reports for auditors and provide regular updates to database information.

Qualifications - External

Minimum experience of 2 years performing administrative support work.   An Associates degree in Business or related field preferred. Knowledge of the Microsoft Office applications.   Familiarity with concepts related to Quality Assurance a benefit.   Stong analytical skills and the capacity to multi-task. Solid written and communication skills with stong interpersonal skills a must as customer interaction expected.