• Field Engineering Assistant

    Location DE-Frankfurt
    Job ID
    2018-7788
    # Positions
    1
    Work Location
    Works from an office location
    Employee Type
    Regular
    Category
    Administrative - Other
  • Overview - External

    The Field Engineering Support Department has a position opening for a Field Engineering Assistant in Frankfurt, Germany, on a fixed term contract until October 31, 2019 (Elternzeitvertretung). The qualified candidate will report to Petra Duehrssen-Todd, Engineering Processing Manager.

     

    The Field Engineering Assistant’s main responsibility is to assist Field Engineers in maximizing their time with our clients while developing trusting relationships with Field Engineers and managers.

    Responsibilities - External

    • Organize and schedule field engineering visits to support meeting the company’s objectives by managing the assigned work in the Field Engineers’ calendars
    • Communicate with FM Global/AFM clients and coordinate visit times
    • Prepare and distribute visit agenda letters
    • Establish working partnerships with external clients and internal clients
    • Ensure visit timeliness by following up on open orders, researching the status and communicating relevant updates
    • Review and approve engineering time charges
    • Distribution of documents and ensuring data integrity of engineering processing systems

    Qualifications - External

    • Proven work experience in professional office environment
    • Fluency in German and English; an additional language is a plus
    • Strong organization, time management and prioritization skills
    • Superior technical skills, including but not limited to, Microsoft Office applications such as Outlook, Word and Excel
    • Meticulous attention to detail, a professional telephone manner and experience in diary management advantageous
    • Customer oriented and able to work well in teams, as well as the ability to adapt and understand cultural differences