• Principal Client Technology Specialist

    Location US-RI-Johnston
    Job ID
    # Positions
    Work Location
    Works from an office location
    Employee Type
    Information Services - Applications Developer
  • Overview - External

    FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

    Responsibilities - External

    The End-user Enabling Technology Specialist works on a team that architects, implements and administers end-user enabling hardware and software technologies across the organization. This person will be a key contributor to help enhance and innovate our technology and processes. They will continuously analyze and identify opportunities to improve the efficacy, performance and reliability of our operating environments and technology solutions. This position requires a person that is both highly technical and has strong written and verbal communication skills. The candidate must possess excellent end user technology knowledge, a strong commitment to the end user experience and leadership skills. They must also understand a wide range of on premise and cloud technologies and have experience with designing solutions and project managing implementations. A successful candidate will have a passion for architecting and developing technology solutions, in-depth experience with end user services and operating platforms including PC, Mac, Mobile devices (iOS and Android), cloud services and applications as well as end user collaboration platforms such as from Cisco and Microsoft. 

    Qualifications - External

    Job Qualifications 

    • Proven experience in system administration, security and configuration management
    • Proven experience with device management tools; SCCM, MDM, MAM, Intune, Azure
    • Proven experience in endpoint security solutions and processes
    • Excellent knowledge of Microsoft Office365 Pro Plus and the Office 365 suite of products, as well as knowledge of applicable Microsoft Azure device and application controls
    • Strong understanding of enterprise cloud services and applications
    • Strong understanding of end user collaboration and communications services  
    • Strong practical scripting and development for automation; Power Shell, .NET
    • Experience in producing detailed architecture and conceptual design diagrams 
    • Experience in taking projects from architectural vision through implementation 
    • Encourages, enables and effectively facilitates group discussions 
    • Puts processes in place to ensure continuous improvement with our services  
    • Communicates quality information consistently, succinctly and clearly, to all levels of the organization 
    • Strong Business Analysis, Project Management and multitasking skills  



    • Bachelor’s degree in MIS or related discipline, or equivalent work experience and technical certifications, required 


    • 8+ years in an IT system administration or related position
    • 3-5 years working with Microsoft Cloud Services
    • 3-5 years in project management related position or tasks