• Client Processing Specialist

    Location DE-Frankfurt
    Job ID
    # Positions
    Work Location
    Works from an office location
    Employee Type
    Client Service - Other
  • Overview - External

    Based in Frankfurt and reporting to Heather Wade, the successful applicant is accountable for creating property insurance policy contracts and billing documents in compliance with corporate and country specific requirements. This includes validating and reconciling client information necessary to prepare new accounts, renewals, endorsements and cancellations; composing/building the policy terms and conditions; processing the financial and corporate required information; issuing property certificates to third parties, and delivering outstanding service to clients. The position requires 10% travelling.

    Responsibilities - External

    • Composes/builds and issues new, renewal and endorsement policy documents in accordance with Account Manager Quotes and in compliance with underwriting, processing, country and statutory requirements.
    • Enters and manages prospect/client data and financial information in various systems. Accurately captures all limits of liability, sub-limits, deductibles, rates and any other required information.
    • Populates the appropriate billing system through the creation and issuance of accurate invoices and/or provides billing instructions to worldwide issuing offices.
    • Provides guidance and technical assistance to the Client Servicing Teams on the current processing requirements and liaises with internal offices worldwide to ensure accurate and timely service on accounts.

    Qualifications - External

    • Commercial education and some years of work experiences
    • Attention to detail and proofreading skills
    • Strong problem solving capability
    • Detailed and quality oriented with strong analytical skills
    • Dedicated team player
    • Strong organizational skills with ability to plan and prioritize tasks to meet deadlines
    • Excellent communication skills, both oral and written in German & English
    • Full Computer literacy skills